Lean Six Sigma Secrets for the CIO

William Bentley & Peter T. Davis

Language: English

Publisher: CRC Press

Published: Sep 25, 2009

Description:

Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuable case studies that illustrate how to combine Six Sigma's rigorous quality principles with Lean methods for uncovering and eliminating waste in IT processes. Using these methods, the text explains how to take an approach that is all about im