Introducing archives - defining archives within the wider record keeping framework; why people keep archives; who uses archives and what for; media and formats - from parchment to the digital and digitised; basic attributes and principles. -- Archives in context - archives as "evidence"; archives as "memory"; where to find archives (and local experts); in-house and collecting archives; public and private sector archives; libraries, galleries and museums; independent and community archives. -- Management matters - human resources; what skills do I need?; financial: how much will it cost?; planning: defining policies and setting achievable targets; establishing networks; where can I get more help?. -- Physical maintenance: how to preserve archives for the long-term - preparing for preservation; housing archives; storing archives; handling and packaging archives; displaying archives; audio, video and digital media; applying the right standards. -- Intellectual control: knowing what you have got and what to do with it - taking stock; basic principles; acquiring, collecting; selecting and appraising; arranging archives; describing archives; creating finding aids; applying the right standards. -- Making archives accessible - advocacy, outreach and promotion: "selling" your archives; identifying your users; enabling access; reaching the "non-user". -- The wider world of archives - UK resources; international resources; legislative and statutory requirements.