Change Management Masterclass seeks to introduce the concept of change management through looking at why organizations need to change; discussing the different ways of approaching change; describing a process for successful change management; and learning what works and what doesn’t when managing change.

This book is designed to lead you through the change process in a relatively orderly fashion – looking at the different phases of the change process; introducing tools and models and ways of tackling issues at each stage; giving examples of what has worked and what hasn’t; drawing on both academic research and people’s experiences in the thick of change.